Credential verification
Confirm the professional standing the project depends on. This is an entry condition, not a quality metric.
Expert programs still produce noisy labels if the only control is a credential check. Quality is a loop: qualify, calibrate, produce, detect disagreement, adjudicate, and feed the result back into the rubric and the cohort.
Quality control is the operating loop around expert work: qualification, calibration, production, review, disagreement detection, adjudication, feedback, and recalibration. A project can be configured to use those steps. This page does not claim a published accuracy rate.
No live accuracy rate, SLA, or inter-annotator figure is published here. Those numbers only mean something against a named task and rubric. The practices below are the operating model a program can implement.
Confirm the professional standing the project depends on. This is an entry condition, not a quality metric.
Check whether the person can apply the domain, not only name it on a resume.
Score sample work that looks like production. Pass/fail should be defined before the test is sent.
Align surviving reviewers on the rubric, including examples of acceptable disagreement.
Hold out adjudicated items. Use them to watch drift. Do not train and measure on the same items.
Add a second qualified reviewer when impact or ambiguity is high.
Treat low agreement as a diagnostic: rubric, cohort mix, or item difficulty.
Group failures so the research team can change the product or the guide, not only rerate people.
A more senior or more specialized reviewer resolves the remaining disputes and records why.
Quality is rechecked after the first week, after rubric changes, and when new experts join.
A project can be configured to sample production items for audit rather than inspecting every row.
Group misses so engineering effort goes to the failures that matter, not only to rater coaching.
A project can be configured to remove a reviewer who drifts and to re-qualify the replacement on the same tasks.
| Criterion | Best use | Relative cost | Confidence |
|---|---|---|---|
| Single review | Low-ambiguity items after calibration | Lowest production cost | Adequate when gold-set misses stay rare |
| Double review | High-impact or high-ambiguity items | About 2x labeling labor on those items | Higher; disagreement becomes visible |
| Senior adjudication | Disputed items and gold-set creation | Highest per item; used selectively | Highest if the adjudicator is more senior or specialized |
Quality is treated as a cycle, not a single inspection step at the end of a project.
Qualification
Calibration
Production
Review
Disagreement detection
Adjudication
Feedback
Recalibration
A typical high-ambiguity item does not go from one reviewer to “done.” It moves through production, optional dual review, disagreement detection, and adjudication. Simple items can take a shorter path. Gold items take a longer one.
Share the profession, specialty, experience, location, headcount, hours, duration, and project description. We assemble the expert capacity.